Raffle website terms and conditions

This page, together with the documents referred to on it, tells you the terms of use on which you may make use of our raffle website, whether as a guest or a registered user, as well as the raffle rules. Please read these terms of use carefully before you start to use our site. Please note that the raffle is open to over 18s only.

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Terms of use

Information about our external raffle manager

Woods Valldata operate as an external lottery manager on behalf of Sightsavers UK. Woods Valldata is registered in England and Wales under company number 3665861 with registered offices at Lansdowne House, Bumpers Way, Bumpers Farm, Chippenham, Wiltshire SN14 6NG. The website is provided by Woods Group Limited trading as Woods Valldata. Woods Group Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 3586.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

You may not use our site in any way that breaches any applicable local, national or international law or regulation or in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights and trademarks

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

“Sightsavers” and “Sightsavers” logo are trademarks of Sightsavers and are not to be used without our prior written consent.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to and from our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than that set out above, please address your request in writing to our main address.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us here by expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

Loss of income or revenue;
Loss of business;
Loss of profits or contracts;
Loss of anticipated savings;
Loss of data;
Loss of goodwill;
Wasted management or office time; and

Any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact us by writing to us at the address provided.

Rules

General rules

Our Christmas raffle is open to mainland Great Britain residents and those residing in Northern Ireland, over the age of 18 (this excludes Isle of Man, Channel Islands and BFPO addresses).

The raffle is open to all who purchase a ticket(s), except individuals having any connection with the production and management of the draw.

No tickets can be sold to, on behalf of, or for a person under the age of 18 years.

If a ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be exempt from the raffle and will forfeit their prize and the stake will be returned.

Tickets may not be sold in the street.

Sightsavers is registered with the Gambling Commission to operate this raffle. This licence is issued under Part 5 of the Gambling Act 2005.

In order to promote responsible gambling, it is recommended that no more than 100 chances are to be purchased per person for the Christmas raffle.

91% of donations, including donated supplies, go to our vital charity work, and 9% help us grow awareness and our funding.

In 2023, Sightsavers received £313,057 in raffle ticket sales and donations.

Based on data from 2023, the estimated likelihood of winning a prize in the Sightsavers raffle is approximately 1 in 5,343. Actual figures may vary.

All response handling activities are being externally managed on behalf of Sightsavers by Woods Valldata.

Postal entries must be received by 27 December 2024. Late entries will be treated as a donation.

The draw will take place on 3 January 2025. Winners will be notified by post, email or telephone within 28 days of the draw date. Please keep the ticket number as record of proof of purchase.

Winners may be required to take part in Sightsavers PR and promotional activity.

If a prize is unclaimed after reasonable efforts have been made by Sightsavers to contact the winner, then Sightsavers will be entitled to dispose of the prize as it thinks fit. The winner has one month after notification to claim the prize.

Fast entry prize draw

Entries received within 14 days of the live date will automatically be entered into a Fast Entry prize draw to win one of five £50 M&S gift cards.

Online entries

To enter the online raffle an entrant must self-certify that they are the required age to play. A confirmation email will be sent to the entrant confirming their numbers in the draw and thanking them for their participation. Random age verification checks are carried out at regular intervals. If an entrant is found to be under the required age their payment will be returned, and they will not be entered into the draw.

Entries must not be bought on behalf of somebody else.

Material changes to this raffle are not predicted to happen, but in the event that this occurs you will be notified by email 14 days in advance of any changes.

General information

For more information about Sightsavers, our raffles and other ways to donate please visit www.sightsavers.org or contact our dedicated supporter care team by calling 01444 446 600 or emailing [email protected].

Requests for additional raffle tickets up to a maximum of 100 tickets per person or requests to be removed from future raffle mailings should be addressed to 01628 823398.

If you would like more information about raffles and lotteries please go to www.gamblingcommission.gov.uk.

Sightsavers policy for raffles can be found here. This includes our policy on responsible gambling, underage gambling, fair and open draws and our complaints procedure. If you feel that you or a family member might have a gambling problem, you can seek advice and support from GambleAware on 0808 8020 133 or via their website gambleware.org.

If you have a complaint regarding the raffle please call 01628 823398, and if you have a complaint about Sightsavers please call 01444 446600.

Responsible person: Ella Pierce. Registered office: 35 Perrymount Road, Haywards Heath, RH16 3BZ. Sightsavers UK is a charity registered in England and Wales (207544) and Scotland (SC038110).