Supporting colleagues with hearing impairments

Arrange meetings in quiet and well-lit areas.
This makes lip-reading easier and helps colleagues with residual hearing.

During meetings, always speak one at a time.
This makes it easier for colleagues to lip-read and follow the conversation.

Get someone’s attention before speaking.
Wave or lightly touch their shoulder so they know you’re talking to them.

Always talk clearly and not too slowly.
Make sure everyone is included in office chatter. Use normal lip movements.

Talk to your colleague, not their interpreter.
Always address the person you're speaking to directly. Don't ignore them.

Try learning basic phrases in sign language.
This will help you communicate more easily with colleagues who sign.

Make sure you project your voice, but don’t shout!
This can be uncomfortable for someone who is using a hearing aid.

Always speak directly to your colleague about how you can support them.
Avoid making assumptions about a person’s capabilities.