Make sure entrances and walkways are kept clear.
This ensures that colleagues with physical impairments have plenty of space to manoeuvre.

Ask your colleague about potential barriers and solutions.
For example, they may prefer their desk to be in an area that’s easier to access.

Don’t leave people out of the conversation.
If a colleague is a wheelchair user and accompanied by someone else, address your colleague directly.

Ask your colleague if they want help.
For example opening a door, picking up large items or carrying a drink. But don’t assume they need it.

Be considerate of other people’s needs.
Only use disabled parking spaces and toilets if you are entitled to use them.

Never move someone’s mobility aid or wheelchair without asking.
They may have positioned it so it can be accessed easily.

If you’re having a long conversation, sit down.
It’s easier to make eye contact with a wheelchair user if you’re seated.

Always speak directly to your colleague about how you can support them.
Avoid making assumptions about a person’s capabilities.